Frequently Asked Questions

We provide non-emergency medical transportation (NEMT) for ambulatory riders — passengers who can walk or move with minimal assistance. Our drivers provide door-to-door service to and from medical appointments, treatments, and healthcare visits.

Simply call us at (828) 470-8642 or use our contact form to schedule a ride. We recommend booking at least 24 hours in advance to ensure availability, though we'll do our best to accommodate same-day requests when possible.

We serve Old Fort, NC and surrounding communities in western North Carolina. Contact us to confirm we serve your specific location.

We provide transportation to a wide range of healthcare appointments, including doctor and specialist visits, dialysis, physical therapy, chemotherapy, dental and vision appointments, hospital discharges, and follow-up care.

Yes, absolutely. All of our drivers undergo thorough background checks, complete comprehensive training, and are committed to providing safe, respectful, and compassionate transportation for every rider.

We recommend booking at least 24 hours in advance to guarantee availability. For recurring appointments like dialysis or physical therapy, we can set up a regular schedule so you never have to worry about arranging transportation each time.

Yes! For patients with regular treatment schedules, we offer recurring transportation services so you can set it up once and rest easy knowing your rides are scheduled.

Your driver will arrive at your home, assist you to the vehicle, and transport you safely to your destination. After your appointment, we'll be waiting to bring you back home. Our goal is a comfortable, stress-free experience from start to finish.